When a call comes in, Voicee instantly scans your Customer Database, detects if the incoming number and retrieves the customer’s name.
Voicee makes every interaction with your customers special. You can now answer every call with a personalised greeting:
Integrate caller ID, Retrieving orders and 2 way sync straight into your Point of Sale with our supported POS integrations.
100% Cloud based technology means that you only need a stable internet connection to get started. Once you’ve signed up, you can select your new landline phone within seconds, and start accepting calls on your VoIP phone instantly.
Your customers will never hear a busy tone again! Instead, use the AutoQ feature to play custom hold music/audio to your customers while they wait for one of your phones to become available. The best part, it only takes a second to setup.
With a drag-and-drop call flow editor, designing the perfect customer experience has never been easier. Visually map out each step—from routing calls based on time of day to directing customers who press "1" for takeout orders. Our New AI Generator makes creating your ideal call flow easy.
Voicemails stored on the device is so 90's! Now every Voicemail, from all your sites, are securely stored on Voicee, and accessible anywhere in the world. Listen, tag and leave notes to ensure every caller is responded too.
Choose your landline phone and get it instantly. You no longer have to wait days or weeks to hear back from your telco!
Once you connect your Lightspeed Kounta POS to Voicee, we import a list of all your existing customers and their phone numbers - the next time they call, you'll see their full name appear on your POS with a pre-filled order!
Voicee was born when our I.T. company ventured into the world of hospitality and quickly discovered a major pain point—phone systems and communication were outdated and disconnected in this cloud-driven era. We knew there had to be a better way.
In 2019, we set out to create that solution. After countless iterations and thousands of engineering hours, we’re proud to introduce Voicee—our flagship caller ID solution, built specifically for hospitality and business. Designed to save you time (and your sanity), Voicee makes communication seamless, efficient, and stress-free.
We’ve designed Voicee on top of a global infrastructure that can handle an infinite amount of simultaneous calls. No matter where your VoIP phone is in the world, we will be able to connect you with your customer, with clear HD audio.
