We use infrastructure which has a 99.95% uptime SLA – average over a day in an average month, that’s 43 seconds of downtime. We have a best effort SLA for all our customers, ensuring that we can deliver calls to your sites.

The starter plan will only handle 1 incoming call and does not provide any outgoing calls. We recommend using Voicee Pro to ensure you’re getting the best features, as well as unlimited concurrent inbound and outbound calling.

Voicee works exclusively with Kounta (by Lightspeed).