We're ready to help

Changing your phone telco can be a big change for you and your business. But we’re here and ready to help. Our support staff are based in Australia and have answers to your questions. Simply fill out the form below to get a reply in 2 business hours.

Contact us

    FAQs

    Support and Knowledge Guides

    Visit our Support Guides

    You can submit a support ticket to get a prompt response.

    Our Uptime

    We use infrastructure which has a 99.95% uptime SLA – average over a day in an average month, that’s 43 seconds of downtime. We have a best effort SLA for all our customers, ensuring that we can deliver calls to your sites.

    The Starter Plan

    The starter plan will only handle 1 incoming call and does not provide any outgoing calls. We recommend using Voicee Pro to ensure you’re getting the best features, as well as unlimited concurrent inbound and outbound calling.

    POS Compatibility

    Voicee works exclusively with Kounta (by Lightspeed).

    Read our Testimonials